Client Name

Computer Name

Contract TypeUnlimitedRMMHourlyPaygo

Unlimited Client

This client is unlimited and the following issues to resolve will not cost extra, except for hardware purchases.

RMM

This client is RMM, you have to get permission to work on the following issues.

Hourly

This client is hourly, please fix the following issues on your next site visit.

PayGo

This client is PayGo. You need to get permission to work on any of these issues.

Needs Overall CheckYesNo

Computer Check List

1. Download install windows update.
2. Update drivers.
3. Verify that the C drive is not full.
4. Clean up old software.
   1. We have Revo uninstaller license to help complete this task.
5. Clean up old user profiles.
6. Clean up old printers.
7. Check on Webroot and run a scan.

Computer Clean OutYesNo

Computer Clean Out

1. Clean out the computer.
2. Wipe down the monitors.
3. Clean the keyboard and mouse.
4. Clean up the cables.

Security StatusAntivirus not up to dateFirewall DisabledMultiple AV installedNo AntivirusOther

Security Status Other

Event LogsEvent logs for past month were high.

Windows UpdatesPlease run Windows updates or reboot the machine.

CPUThe CPU usage was high for the last 30 days. (Maybe replace the computer)

Memory The memory usage was high for the last 30 days. (Maybe upgrade memory or replace machine if old.)

ApplicationsPlease remove the following applications.

Other

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